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Terms & Conditions

By rendering West Hills Wine Tours services with a deposit, you agree to the following terms and conditions.


A $100 deposit is taken at the time of booking with a credit card that will be held on file. The deposit will be credited to your balance at the end of your tour.


Upon completion of your tour, the final balance will be charged to the card on file. If guests wish to change credit cards or split the charge on an additional card, a credit card authorization form will be provided by the driver.


We reserve the right to refuse service at any time if we feel our terms of service are being violated.

Right of Refusal

Any damage to the interior of the vehicle that requires extensive detailing or cleaning will incur a minimum charge of $300. Any damage that causes the vehicle to be removed from the fleet will result in charges for the subsequent damages and loss of projected revenue.

Damage Policy

At West Hills Winery Tours, our goal is to curate a unique experience for all of our guests. To achieve this, extensive planning and coordination with various wineries and services are required. Therefore, if you need to cancel, please be aware of our Cancellation Policy, as well as the policies of each winery planned for your visit.

Cancelation Policy

Wine tasting fees, special requests, and third-party vendor services are your responsibility and should be handled on the day of service or in advance. In some cases, your credit card will be used to cover these services, per your request

Special Requests & Fees

We will do our best to ensure that any wine purchased during the tour is safely stowed in the vehicle. However, we are not responsible for any breakage that might occur due to circumstances beyond our control.

Transportation of Purchased Goods

We will not exceed the allowed capacity of our vehicles. Every passenger must have a seat belt, with no exceptions.

Vehicle Safety

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